Search

Select your region

The Inherent Flaw of Using Averages

Most white collar organizations rely on average processing times to underpin their benchmarks and performance standards. In fact, the use of “averages” in calculating benchmarks is so prevalent and widespread in the white collar environment that executives frequently fail to grasp the serious consequences of using this approach.
Want more of this?

SUBSCRIBE NOW FOR EXCLUSIVE INSIGHTS

Newsletter Signup

To download this file, please enter your details below.

Insights gated form
Add to contact